PAYING YOUR UTILITY BILL

CREDIT OR DEBIT CARD
Residents may pay a Utility bill with a credit card or debit card through AllPaid, Inc.
Customer Service is available 24/7 at 888-604-7888. The transaction fee is currently waived (currently-this may change dependent on the budget year).

WHAT IS PFP? FEE EXPLAINED
PFP - Public Fire Protection

RATE FILES & NOTICES

SSO Notice

Yesterday, May 7, 2024 at approximately 6:45 p.m. the Village of New Auburn received a high water level alert. Due to the torrential rainfall, the lift station on S East St pumps needed to be activated to alleviate the crisis. Unfortunately, approximately 50 gallons of sewage overflow bypassed the manhole cover.

NEW AUBURN MUNICIPAL WATER UTILITY

PSC Water-Sewer Rate File Eff 3-31-2023
W/S Utility Rate Schedule 01-01-2023
PSC Notice to Consumers 2-3-2023
PSC Water-Sewer Rate Summary
PSC Rate File Eff 01-01-2023
Water Rate File Changes Docket 4080-TW-100 03-2022

Consumer Confidence Reports

2023 CCR - Consumer Confidence Report
2022 CCR - Consumer Confidence Report
2021 CCR - Consumer Confidence Report
2020 CCR - Consumer Confidence Report